Title - Agonising wait at city railway station

Chandigarh:
Before you plan to board a train from the Chandigarh railway station, check its arrival schedule on the railway helpline number.
Reason: For the past few weeks, there is no official announcement of the delay in the arrival of trains at the railway station. Resultantly, a majority of the passengers who have to board a train or those who have to pick up their relatives and friends have to depend on information provided by platform vendors.Senior divisional commercial manager, Ambala division, Gulshan said as and when the authorities receive complaints, action is taken against the official on duty. The information of any delay in the arrival or departure of a train is available on the helpline number — 139.Sushant Chawla, a city resident, who was to board the Lucknow Express for his interview, had to cancel his journey as the train was delayed by more than 10 hours, but no announcement was made by the officials for the delay. He had to call his bother to pick him up again who had dropped him at the railway station. He said even the display board at the railway station had no information about the timing of the train.A passenger, Ashwani Kumar, who regularly travels in the evening Kalka-Delhi Shatabdi complained that for more than two hours, the passengers were clueless about the reason for the delay in the arrival of the train as no announcement was made at the platform.