Title - Special Measures to Handle Passenger Rush and to Curb Malpractices in Mass Contact Areas During Summ

South Central Railway has undertaken several steps to handle passenger rush and curb malpractices in mass contact areas during the summer months. Some of these measures include:-

  1. 278 Special Trains have so far been announced during the months of April, May and June 2013 to popular destinations such as Hyderabad, Tirupati, Karimnagar, Visakhapatnam, Machilipatnam, Renigunta, Kakinada, Guntur, Nanded, Aurangabad, Bangalore, Mumbai, Kollam, Kolhapur, Jaipur, Sriganganagar, Kota, Darbhanga etc., to clear extra rush of passengers during the current summer season. The details can be viewed o­n SC Railway Web-site: www.scr.indianrailways.gov.in.

The carrying capacity of 22 trains has been augmented permanently with 63 additional coaches recently. Extra coaches are being attached o­n a daily basis to trains having long waiting list. It is being ensured that Additional Coaches are logged in the Passenger Reservation System in time so that the waiting list is automatically updated.

  2. Extra ticket counters are being operated at major stations o­n need basis to ease queues. Passengers are encouraged to utilize E-Ticketing and also the services of Jansadharan Ticket Booking Sevaks (JTBS) and the Automatic Ticket Vending Machines (ATVMs) at MMTS stations in Twin Cities.



  3. The officials from Commercial, Vigilance and Security Departments will carry out Special Checks during the Summer season to prevent irregularities in Booking / Reservation to ensure that bona-fide passengers are able to book their tickets without facing any problem.



  4. Raids are being conducted o­n the premises of unauthorized and authorized travel agents in order to check / seize blocking of reservation under fictitious names and subsequent sale of transferred tickets. The checks will also concentrate on curbing the blocking of accommodation in Unreserved Coaches by Towel spreaders / anti social elements. Special efforts are also being made to detect fake Tickets, forged tickets, resale of tickets and misuse of Blank Paper / Extra Fare Tickets etc.,



  5. Statement of name change is drawn out o­n a daily basis and closely monitored to stop any misuse thereof. If there are any unusually high transactions by any particular Enquiry Cum Reservation Clerk, he / she is kept under close watch to detect any possible connivance with touts. In addition, the queues at the Reservation Counters are also being monitored through Closed Circuit Television Cameras, wherever available, to prevent the activities of touts. Tatkal counters are also being checked regularly keeping in view the new amendments in the rules.


  6. Arrangements are also made to man the Additional Coaches and Special Trains by Travelling Ticket Examiners so that in case any irregularity is detected responsibility could be fixed.